How to cancel ShortMax

ShortMax draws a high volume of billing complaints, so the goal is not just to cancel but to be able to prove you did. Follow the store route first.

Find the charge

On card statements, ShortMax's weekly subscription may appear as a charge from SHORTMAX INNOVATIONS (commonly $19.99). If that name is on your statement, this is the subscription you are looking for.

Cancel where you paid

1. iPhone / iPad: Settings → tap your name → Subscriptions → ShortMax → Cancel Subscription.
2. Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → ShortMax → Cancel subscription.
3. Paid on the web or in the app directly: open ShortMax, go to the VIP / subscription page in your profile and turn off auto-renewal there. Web-billed plans do not appear in store settings.

Make it stick

• Screenshot the cancellation confirmation and note the date.
• Deleting the app does not cancel the subscription.
• Check your statement on the next renewal date. If you are charged again, dispute it with the store or your bank using your confirmation as evidence.

Common questions

What is the SHORTMAX INNOVATIONS charge on my card?

It is ShortMax's subscription billing name. The commonly reported amount is a $19.99 weekly plan. Cancel it in your store subscriptions or in the app's VIP page, depending on where you signed up.

Does deleting ShortMax cancel my subscription?

No. Deleting the app leaves the subscription active. You must cancel it in your subscription settings or in your ShortMax account.

Last reviewed against store listings and app terms on 12 November 2026. Steps can change when apps update — if a menu name differs, look for the same setting under Profile, VIP or Membership.